FAQ's

FAQ's

 

Delivery and Postage Costs

Every postable item has a UK national postage estimate, and larger ones have a Greater London delivery charge, which is a set price.

However, because we list a huge variety of things, little and large, it's very hard to include accurate delivery or postage costs in our listings. We also allow other sellers to list their items, so we don't have all the products in one place, making it even harder.

We ask all buyers to consider the cost of delivery before purchasing. Once we've ascertained whether you want delivery of larger items, or postage of smaller ones, we'll send another PayPal request to cover those costs. See our 'How It Works' guide for estimated delivery costs. 

Small items will be delivered via Hermes and larger items can be delivered one of our drivers.

Collection can be arranged direct from the seller with prior arrangement, or contact free from our warehouse in Elephant and Castle, which is open 9am-5pm, Monday to Friday but please confirm timings before collecting.

 

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Making Offers

Firstly... Serious offers only!

If you want to make an offer under the asking price for any item listed, please send us an email to offers@virtualyardsale.co.uk, and be sure to include the listing title in your email so we know what you're offering on.

We aim to respond to all offers in a reasonable time, however please note that we have some third-party sellers to pass offers on to, which may cause delays.

Please note that listings under offer are still available to those wishing to purchase at the asking price. If a sale is made before we have assessed your offer, the item will be sold for asking price.

 

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What We List

 We list vintage furniture, props, bric-a-brac, shop fixtures, retail equipment (used and new), homewares and home decoration miscellany.

Many items are ex-display or of a vintage nature so will have some signs of wear. All efforts have been made to detail any flaws.

We offer our platform to third party sellers. Everything listed by a third party seller is denoted as such, however we will carry out the sale on the sellers behalf.

Items are stored in a smoke free, pet free location.